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Useful DocumentsDaniel Thompson2026-09-08T14:26:05+10:00

Useful Documents Directory

Policies purchased on or after 1 September 2026:

Documents

  • Best in Show Cover – Combined Financial Service Guide and Product Disclosure Statement (PDS) – 1 September 2026
  • Best in Show Cover – Target Market Determination (TMD) 1 September 2026
  • Kogan FSG – 6 February 2026

Forms and Waivers

  • Pet Insurance claim form
  • Cruciate ligament form
  • Pre-existing condition exclusion review form
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Previous Documents

Policies purchased prior to 1 September 2026:

Documents

    • Best in Show SPDS & SFSG (applies to Silver, Gold and Platinum) – 18 November 2025
    • Best in Show Gold Cover & Platinum Cover PDS – 12 March 2024
    • Best in Show Silver Cover PDS – 12 March 2024
    • Best in Show – Platinum and Gold Cover TMD – 1 September 2026
    • Best in Show – Silver Gold Cover TMD – 1 September 2026

Policies purchased prior to 6 February 2026:

Indoor Cat

  • Indoor Cat Product Disclosure Statement – 21 July 2021
  • Indoor Cat Cover Combined SPDS and SFSG – 9 September 2026
  • Indoor Cat Cover Supplementary Product Disclosure Statement – 4 August 2021
  • Update to the PDS dated 21 July 2021 – Effective 10 July 2024
  • Target Market Assessment – Indoor Cat – 6 February 2026

Supplementary Financial Services Guide

  • Supplementary Financial Services Guide – Dec 2021
  • Supplementary Financial Services Guide – May 2022

Other Documents and Links

  • Privacy Policy
  • Website Terms & Conditions
  • Customer Service
  • Frequently Asked Questions
  • Complaints
  • Domestic Family Violence

Pet Primary, Value, Luxury 

  • Pet Primary, Value, Luxury Product Disclosure Statement – 10 March 2021
  • Pet Primary Pet Value Pet Luxury Combined SPDS and SFSG – 9 September 2026
  • Supplementary Product Disclosure Statement – 04 August 2021
  • Update to the PDS dated 10 March 2021 – Effective 10 July 2024
  • Target Market Assessment – Pet Primary, Value, Luxury – 6 February 2026

Forms

  • Pre-existing Conditions Review Form
  • Veterinary Fee Claim Form
  • Cruciate Ligament Form

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Petinsurance.com.au policies entered into for the first time prior to 7 November 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representatives (AR) Pet Insurance Pty Ltd ABN 38 607 160 930, AR 1234944 (PIPL) and Kogan Australia Pty Ltd ABN 53 152 570 351, AR 1256858 (Kogan). Petinsurance.com.au policies entered into for the first time on or after 7 November 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, PIPL and Kogan. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at Petinsurance.com.au.
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